Reviews
Part of Seven England web agencies named, and identity checks to run before reputation
Web design agencies in England: checking who is the contracting party
Two England web design agencies, Cyber-Duck and Mixd, show why a buyer should confirm the contracting party in writing before comparing providers on quality.
What to take away
- Before judging quality, settle which legal entity would sign your contract and carry liability.
- Cyber-Duck Limited (04356226) is active with a registered office at CACI House, London, and its contact page carries CACI Digital Experience details, a pattern that suggests a group arrangement.
- Mixd Limited (05248389) is active with a Leeds registered office, but its dated privacy notice describes a partnership between two individuals.
- Neither record settles who would sign, so both names stay on hold until a written answer matches the proposal.
- No best agency is identified, and nothing here ranks quality.
Why the contracting party comes first
The party that signs the contract is the party you can hold to it, so identify it before you compare agencies on quality. A Companies House record confirms a filed entity. It does not say who would supply, own, insure or answer for your project.
Group structures and partnership notices change who signs. Our comparison of four web agency delivery models shows how each model alters the questions a buyer has to ask. Staffing, capability and delivery outcomes remain separate questions for later.
Case one: a name that points to a group
Ask Cyber-Duck which company would be the bidding entity. The register lists Cyber-Duck Limited as active with a registered office at CACI House in London. Its own site declares digital strategy, UX, web application and CMS work, and its contact page carries CACI Digital Experience details.
That pattern suggests a group arrangement. Nothing on the record settles which company would sign a contract or carry liability for a client in England. Ask in writing for the bidding entity, the service boundary and the current team, plus any subcontractors.
Case two: a notice that describes a partnership
Ask Mixd whether the contracting party is the company or the individuals behind it. Companies House lists Mixd Limited as active with a Leeds registered office. The Mixd site describes public-sector web design, user research, accessibility, engineering and managed WordPress work.
Its dated privacy notice describes Mixd as a partnership between two individuals. The mismatch leaves the proposed contracting identity open. Until a written answer matches the proposal, this name stays on hold.
Ask which person or entity supplies each service, owns the work, handles data, holds insurance and accepts liability. Data duties follow the role, as the guide to website data duties explains by purpose and technology.
The identity questions in one table
The same six questions apply to both cases and to any other name on a shortlist. Put them in the request for proposal, then compare the written answers line by line with the proposal itself, not with the agency's marketing pages.
| Question | Evidence to request | Hold the name if |
|---|---|---|
| Who is the bidding entity? | Registered name, number and any group responsibility | Only a trading name is given |
| Who supplies each service? | The person or entity for each line of the scope | The answer differs from the proposal |
| Who owns the work? | Ownership terms in the draft contract | The terms are missing |
| Who handles data? | The person or entity that handles it | No named party is given |
| Who holds insurance? | The insured party named in the response | The insured party is unclear |
| Who accepts liability? | Liability terms in the contract | The signing party is unclear |
Putting the checks into the request
Write the checks into one request and ask for one written reply. Records and first-party pages were reopened on 6 September 2026 for this check, and terms can change between research and signature, so keep the reply with its date.
- Obtain the bidding entity and any group responsibility in writing.
- Request the exact scope, the named delivery team and every subcontractor.
- Ask for representative delivery evidence and references you may contact.
- Check accessibility, security and privacy documents against the brief.
- Confirm contract terms, full cost, support and exit arrangements.
- Verify that the written response matches the proposal before you proceed.
Turn the answers into contract terms with the seven records in the guide to web design commercial contracts.
What a register entry cannot tell you
Companies House warns in its register disclaimer that publication does not mean company-supplied information has been verified. A first-party page shows what a supplier says about itself, not what it delivers.
A register entry starts a set of questions. It does not answer them.
KOTA Creative Ltd (08825077) is active with a London registered office, and its gap is different: unverified portfolio and testimonial claims. The KOTA Creative Ltd agency review covers that evidence gap, so the question here stays with who signs.
Before you shortlist
- Record the registered name and number of each bidder.
- Note any group or partnership wording on its own pages.
- Hold any name whose pages and register entry disagree.
- Get the bidding entity in writing.
- Match each written answer to the proposal.
Common questions
Which of the agencies is the best England web design agency?
None is identified here. This is an identity check, so the same gates apply to every name on a shortlist.
Can a Companies House record prove an agency is any good?
No. The register confirms a filed entity, not capability, staffing or outcomes. Ask for the evidence pack before shortlisting.
Why does Mixd stay on hold?
The register lists Mixd Limited as active in Leeds, while the site's dated privacy notice describes a partnership between two individuals. The contracting party is unresolved.
What should a buyer request first?
Start with the bidding entity and group responsibility in writing. Then request scope, named team, subcontractors, contactable references and contract terms.
